Frequently Asked Questions

General

I can't find the icon after installation.

All applications are installed in the Download folder which you can find on your desktop. If you don't see it please make sure it is not hidden. You can bring up the menu and select SHOW ALL to see all icons whether or not they are hidden.

One Touch SMS

I have a Storm and the app doesn't change to landscape mode.

Please make sure to disable compatibility mode in Options->Advanced Options -> Applications -> Highlight OneTouchSMS -> Menu -> Disable Compatibility Mode

One Touch EMAIL

I have a Storm and the app doesn't change to landscape mode.

Please make sure to disable compatibility mode in Options->Advanced Options -> Applications-> Highlight OneTouchEMAIL -> Menu -> Disable Compatibility Mode

One Touch Emergency Info

I have a Storm and am having trouble entering the data..

Please make sure to disable compatibility mode in Options->Advanced Options -> Applications-> Highlight EmergencyInfo -> Menu -> Disable Compatibility Mode

Download this PDF to keep in your wallet.

You may want to put your Blackberry password on this card if you lock it so if there is an emergency the police can still find your information.

One Touch Voice Mail

How do I set it so my voice mail password is entered automatically?

You can download this PDF for detailed instuctions : How To Set VM Password

One Touch Flash Light

How do I setup the flash light?

This flashlight app uses the video camera (no recording) and light.

Simple, one time only, video camera "Options" setting are required : - Open your video camera, click on the Menu button and choose "Options". - Set "Video Light" to "ON".

This is a good default for when you actually use the video camera inside you are always ready to get good shots since the light will be on by default. If you happen to be outside just toggle the light with the space bar before recording.

To turn off the flashlight hit the BACK (ESCAPE) Key :

Please make sure the Auto-Dim setting is OFF in Options->Screen/Keyboard. This option is not useful and will not affect your back light from going out.